SHOP POLICIES
APPOINTMENT CANCELLATION/RESCHEDULE
Clients have until 24 hours before their appointment to cancel free of charge.
Same day cancellations/reschedules will be charged full price.
NO CALL/NO SHOW
Any client that does not call to cancel or show up for appointment will be charged full price. After 3 times, the client will not be allowed to come to the shop for any service.
If we are unable to charge the client's card, the client will not be able to get any service in our shop until that tab is paid.
LATE ARRIVAL
Clients that arrive late to their appointment will be charged extra.
Clients that are more than 15 minutes late to their appointment, will be charged full price and have to reschedule.
Traffic is not an acceptable excuse; you set your own appointment.
BEFORE OR AFTER HOUR SERVICE
Clients that schedule an appointment before or after the hours of operation will be charged extra.
PAYMENT FOR SERVICE
Clients are required to pay for service at the end of the appointment.
Clients that select a service just to fit in at a particular time slot, will be charged the differences for the actual service they receive and a late fee. The late fee is for not being considerate of the next client's time.
SERVICES THAT ARE NOT FREE
Parts and designs are extra services.
Tapers are full haircuts and will be charged as such.
KIDS HAIRCUT PRICES
12 years old and younger.