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SHOP POLICIES

Policies: List

APPOINTMENT CANCELLATION/RESCHEDULE

  • Clients have until 24 hours before their appointment to cancel free of charge. 

  • Same day cancellations/reschedules will be charged full price.

NO CALL/NO SHOW

  • Any client that does not call to cancel or show up for appointment will be charged full price.  After 3 times, the client will not be allowed to come to the shop for any service.

  • If we are unable to charge the client's card, the client will not be able to get any service in our shop until that tab is paid.

LATE ARRIVAL

  • Clients that arrive late to their appointment will be charged extra.

  • Clients that are more than 15 minutes late to their appointment, will be charged full price and have to reschedule. 

  • Traffic is not an acceptable excuse; you set your own appointment.

BEFORE OR AFTER HOUR SERVICE

  • Clients that schedule an appointment before or after the hours of operation will be charged extra.

PAYMENT FOR SERVICE

  • Clients are required to pay for service at the end of the appointment.

  • Clients that select a service just to fit in at a particular time slot, will be charged the differences for the actual service they receive and a late fee.  The late fee is for not being considerate of the next client's time.

SERVICES THAT ARE NOT FREE

  • Parts and designs are extra services.

  • Tapers are full haircuts and will be charged as such.

KIDS HAIRCUT PRICES

  • 12 years old and younger.

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